Social Collaboration Software
Pre Sales FAQs
MangoApps ECM Configuration Manual
MangoApps for Office
MangoApps for Outlook
Submit A Ticket
MangoApps Help Site
Browse by Topic
How do I configure widgets on the Dashboard Sidebar?
How do I configure features on the main feature bar?
How can I invite users to my domain?
When should I use Groups, Projects or Intranet Departments in MangoApps?
Where do I find the MangoApps getting started Videos?
Using Enterprise Social Networking
What is Enterprise Social Networking?
Who will see my updates?
Who’s updates do I see?
How do I see everyone’s updates?
What is the difference between a wall and an update?
Project Privacy Explained
How do I use the Project Calendar?
Visual Gantt Chart Analysis
How do I configure a project with the Tasks module?
What is the difference between groups and Projects?
How do I set group permissions?
How do I make my Group a default group that everyone joins?
What are group modules?
How can I chat with my group?
How do I share links to entire document folders?
How do I “Move” documents in MangoApps?
MangoApps Document Viewer
What do each of the MangoApps Document Access Tracking Types mean?
Can I email a public, no-sign-in-required link to a document?
What is a Wiki used for?
Can anyone edit my wiki?
Can I embed pictures, videos and other content?
Am I able to create a tree structure of Wiki pages?
How do I use the Wiki editor?
Using CRM & Opportunities
What is an Opportunity in MangoApps?
How do I integrate Salesforce as my CRM in MangoApps?
How do I set up SugarCRM or Siebel in MangoApps?
How do I pin an opportunity?
How do I invite MangoApps colleagues to follow opportunities?
Who’s Ideas can I see?
How do I search for submitted ideas?
How do I submit a new Idea?
What does Idea status mean?
What Can I do to implement an Idea?
Why should I use MangoApps Events?
Who can attend my Events?
How can attendees interact through events?
How can I see the event guest list?
How can I export my events to Outlook or iCal?
Where is my task list?
What do I see on my task list?
Where are my project teams’ tasks?
How do I create a task?
How do I assign tasks to a Milestone?
How do I follow an RSS feed from a MangoApps Intranet Post?
What are the UI Widgets and how can I use them?
How do I make my department post also be an intranet announcement?
Who sees my posts, pages, and announcements on Intranet?
Can I sync our Departments in Active Directory or LDAP with MangoApps Departments?
How can I co-author a file in Office?
Do I still need to merge several files to a final version?
How do I attach a document from MangoApps to my Outlook mail?
Can I just send a link to a document from MangoApps?
Can I use Office and Outlook on a Mac?
What is TinyTake?
How do I install TinyTake?
How do I connect my MangoApps with TinyTake?
How do I post my TinyTake screen capture to MangoApps, save it, email it, or print it?
How do I change the default key combinations for screen captures?
Using MangoApps Messenger
How do I install MangoApps Messenger?
How do I log in to MangoApps Messenger?
How is MangoApps Messenger Organized?
What settings can I change from the “View” menu?
Why would the “Projects” or “Groups” tab not be showing in MangoApps Messenger?
Tips & Tricks
How do I bulk invite users from a CSV file?
How can I share one document with multiple teams without maintaining multiple copies?
MangoApps Unified Search
How do I edit the IM chat history?
How do I set up Email-to-Feed to copy team emails to a team wall?
How do I export MangoApps Project members?
How do I create project milestones?
How do I simplify our Domain?
What’s the best way to departmentalize our team communications?
What’s the best way to Launch MangoApps inside my company?
Using Mobile Apps
MangoApps on iOS
MangoApps on Android
How do I post messages on mobile?
How can I control push notifications on mobile?
How do I leave feedback on the mobile applications?
Does the Chrome Zoom Feature distort the MangoApps UI?
How can I fix the “Shockwave Flash has crashed.” error in Chrome when using Huddle?
What ports and IP addresses need to be open for MangoApps Shared Cloud to work?
What can I do if the MangoApps for Outlook plugin no longer shows in Outlook?
What do I do if I installed MangoApps for Office but don’t see the MangoApps tab in my Office application?
Administering and Managing MangoApps
How do I upload my logo and set my company branding?
How to Add or Remove Domain Level Modules
How do I configure the task types and for my domain?
Can I rename Projects or Groups?
How do I set custom dimensions for Teams and Files?
What are organizations and how do I use them?
How do I start translating MangoApps into another language?
How do I bring feeds from other applications into MangoApps?
Can I bring existing business applications into MangoApps?
Can I push my MangoApps Feed to another Application?
How can I use my own online storage account?
Accounts & Billing
How do I upgrade my subscription plan?
Which users are billable?
Can I choose who receives the invoice and payment notices?
What credit cards are accepted?
Can I pay with PayPal, bank wire or send a check?
Security, Reliability & Backups
How do I export MangoApps Project members?
MangoApps Security Overview
Mobile Security Features and Administration
What is the MangoApps System & Information Security Policy?
What is the MangoApps SLA and where can I see the uptime reports?
Users & Permissions
How can an Admin update a user’s email address?
How do I convert a guest user to a network user?
How do I create administrators in MangoApps?
How do I set up Active Directory or LDAP authentication?
What does pending, active and suspended status mean to billable users?
How do I integrate Zendesk into MangoApps?
How Do I set up SharePoint, Office 365 and Windows File Server as available Repositories?
How Do I set up Google Drive, Dropbox and Box as Repositories?
How Do I set up SalesForce, SugarCRM or Siebel as CRM opportunities?
How Do I set up Twitter, Facebook, LinkedIn and Skype?
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